Privacy Policy

Last updated: 27 July 2026

Optima Roofing & Construction (“Optima”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, why we collect it, how we protect it, and the rights you have over it. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you contact us through this website, by phone, or by email, we may collect:

• Your name, phone number, email address, and postal code;
• The address or general location of the property needing work;
• Any photos or details you choose to share about your roof or the problem;
• Basic technical data (such as your device type and pages viewed) collected automatically by analytics tools to help us improve the site.

Why we collect it

We use your information solely to:

• Respond to your inquiry and schedule an inspection, quote, or repair;
• Prepare and deliver a written estimate for the work you’ve requested;
• Contact you about your project and follow up on service provided;
• Understand which advertising and pages bring homeowners to us, so we can improve them.

How we protect it

We limit access to your personal information to the people who need it to serve you, and we use reasonable physical, technical, and organizational safeguards to protect it against loss, theft, and unauthorized access.

We do not sell or share your information

We do not sell, rent, or trade your personal information. We do not share it with third parties except service providers that help us operate (for example, our form-processing and analytics providers), and only to the extent needed to deliver our service to you. Where those providers process data outside Canada, it may be subject to the laws of that jurisdiction.

How long we keep it

We keep your information only as long as needed to serve you and to meet legal, warranty, and accounting obligations — generally no longer than seven years after our last contact, after which it is securely deleted or anonymized.

Cookies and analytics

This site uses Google Analytics and Google Ads tags to measure traffic and the effectiveness of our advertising. These tools may set cookies. You can disable cookies in your browser settings; the site will still function.

Your rights

You may ask us to see, correct, or delete the personal information we hold about you at any time. To make a request, or if you have any privacy questions or concerns, contact us:

• Email: info@optimaroofing.ca
• Phone: (647) 370-2476
• Mail: 2482 Yonge St, Toronto, ON M4P 2H5

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.